Last Updated: October 2025
At Blackshine Technologies, we take pride in delivering high-quality digital solutions and services. This Refund and Return Policy outlines our procedures regarding payments, refunds, and cancellations.
1. Services Covered
This policy applies to all digital and software-related services provided by Blackshine Technologies, including but not limited to:
- Mobile App Development
- Software Development
- Cyber Security Services
- Web Development
- Digital Marketing
2. No Physical Returns
Our services are digital in nature; therefore, no physical products are shipped or returned.
3. Refund Eligibility
We aim for complete client satisfaction. However, refunds may be approved only in specific cases:
- If the project has not yet been started and work has not commenced.
- If a double payment or billing error occurs.
- If a major deliverable cannot be completed due to technical limitations on our end.
4. Non-Refundable Situations
Refunds will not be issued for:
- Change of mind after project initiation.
- Delays caused by incomplete client input or feedback.
- Services that have been delivered in part or in full.
- Digital marketing campaigns that have already launched.
5. Refund Processing
Approved refunds are processed within 7–14 business days to the original payment method.
6. Cancellation Policy
Clients may request project cancellation before work begins. Once development, marketing, or consulting work has started, cancellations will not qualify for a refund.
For refund inquiries, please contact: