Privacy Policy

Company Information

This website is operated by BlackShine Technologies Inc. References to “BlackShine,” “we,” “our,” or “us” refer to BlackShine Technologies Inc. and its related service operations.

Our website is blackshine.tech. You can contact us at info@blackshine.tech.

Scope of This Policy

This Privacy Policy applies to information collected through our website, contact forms, audit request forms, enquiry forms, email communication, phone communication, WhatsApp communication, client onboarding, proposals, invoices, project management, CRM systems, analytics tools, marketing campaigns, and related business interactions.

This policy does not control the privacy practices of third-party websites, platforms, tools, plugins, CRMs, payment providers, hosting companies, advertising platforms, analytics providers, or social media platforms that we do not own or control.

Information We May Collect

We may collect personal and business information that you voluntarily provide to us, including your name, company name, email address, phone number, WhatsApp number, website URL, business location, service interest, project details, budget information, messages, uploaded files, brand assets, business goals, and other information you choose to share.

We may also collect technical and usage information such as IP address, browser type, device type, approximate location, pages visited, referral source, time spent on pages, form activity, campaign source, and website interaction data.

How We Collect Information

Information may be collected when you visit our website, submit a contact form, request a Free Growth Audit, book a call, send us an email, message us on WhatsApp, call our team, engage with our ads, interact with our social media pages, sign a proposal, pay an invoice, or work with us on a project.

Some information may be collected automatically through cookies, analytics tools, tracking pixels, server logs, CRM tools, advertising platforms, and website performance tools.

How We Use Your Information

We may use your information to respond to enquiries, prepare proposals, provide services, manage projects, deliver audits, improve our website, communicate with clients, process payments, manage CRM records, provide support, send updates, analyze website performance, improve marketing campaigns, and operate our business.

We may also use information to understand business needs, recommend suitable services, improve customer experience, personalize communication, prevent fraud, protect our systems, comply with legal obligations, and maintain business records.

Free Growth Audit and Contact Forms

If you submit a Free Growth Audit request, contact enquiry, or service form, we may use the information you provide to review your website, business presence, marketing setup, CRM structure, automation opportunities, SEO visibility, digital systems, and growth challenges.

Submitting a form does not guarantee service delivery, a business relationship, or a specific result. We may contact you using the details you provided to discuss your enquiry, audit, proposal, or service fit.

Communication and Marketing

We may contact you by email, phone, WhatsApp, SMS, or other communication channels if you submit a form, request information, become a client, or otherwise communicate with us.

We may send business updates, proposal follow-ups, service information, marketing communication, or relevant resources. You may request to stop receiving non-essential marketing communications by contacting us at info@blackshine.tech.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, improve user experience, measure campaign performance, remember preferences, analyze visitor behavior, and support advertising or remarketing.

You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Analytics and Advertising Tools

We may use third-party tools such as Google Analytics, Google Search Console, Google Ads, Meta platforms, LinkedIn, CRM tools, email marketing tools, WordPress plugins, hosting analytics, and other performance or marketing tools.

These tools may collect or process information according to their own privacy policies and settings. We are not responsible for the privacy practices of third-party platforms.

How We Share Information

We may share information with service providers, contractors, developers, designers, marketing partners, CRM providers, hosting providers, analytics tools, payment processors, automation platforms, email services, legal advisors, accountants, or other parties needed to operate our business and deliver services.

We may also disclose information if required by law, legal process, regulatory request, fraud prevention, security investigation, contract enforcement, or to protect the rights, safety, and property of BlackShine Technologies, our clients, or others.

Client Project Information

During projects, clients may share confidential business information, website access, brand assets, customer details, analytics data, CRM access, campaign information, hosting access, software credentials, or other materials needed for service delivery.

We use project information only for legitimate business and service purposes, including strategy, design, development, marketing, automation, analytics, support, and project delivery.

Payment Information

If payments are processed through third-party payment platforms, banks, invoicing systems, or payment gateways, those providers may collect and process payment information under their own policies.

BlackShine Technologies does not intentionally store full payment card details on this website unless clearly stated through a secure payment provider or agreed payment process.

Data Retention

We keep information for as long as reasonably needed for business operations, service delivery, legal compliance, accounting, reporting, dispute resolution, security, project history, and client relationship management.

Retention periods may vary depending on the type of information, the purpose of collection, legal requirements, client relationship, project status, and operational needs.

Data Security

We take reasonable steps to protect information from unauthorized access, loss, misuse, alteration, disclosure, or destruction. These steps may include access control, secure tools, password protection, limited permissions, backups, hosting security, and responsible internal handling.

No website, server, email system, CRM, or online platform can guarantee complete security. You acknowledge that information shared online may carry security risks.

International Data Transfers

BlackShine Technologies may work with clients, partners, tools, and service providers in different countries. Your information may be processed, stored, accessed, or transferred in locations outside your country of residence.

Where required, we aim to use reasonable safeguards when information is transferred or processed internationally.

Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to your personal information, correction of inaccurate information, deletion of certain information, restriction of processing, objection to processing, data portability, or withdrawal of consent.

To make a privacy request, contact us at info@blackshine.tech. We may need to verify your identity before responding to certain requests.

GDPR and Regional Privacy Rights

If you are located in a region with specific privacy laws, such as the European Economic Area, United Kingdom, United Arab Emirates, United States, or another jurisdiction, you may have additional rights under applicable law.

We will review privacy requests based on the law that applies to the relevant person, data, service, and business relationship.

Children’s Privacy

Our website and services are intended for businesses and professional users. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us so we can review and take appropriate action.

Third-Party Links

Our website may contain links to third-party websites, platforms, social media pages, tools, or services. We are not responsible for the privacy policies, content, security, or practices of third-party websites or platforms.

Business Transfers

If BlackShine Technologies is involved in a merger, acquisition, restructuring, sale of assets, partnership transfer, or similar business transaction, information may be transferred as part of that transaction, subject to appropriate confidentiality and legal considerations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website or services after updates means you acknowledge the revised policy.

Contact Information

For questions, privacy requests, or concerns about this Privacy Policy, contact BlackShine Technologies at:

Email: info@blackshine.tech
Website: blackshine.tech
New York: 199-04 Hillside Ave, Hollis, New York, NY, USA
Dubai: Al Daa'i St, Marsa Dubai, Dubai, UAE